Global Customer Service Chatbot Market Growth (Status and Outlook) 2022-2028
- Category: Business & Services
- Published Date: May 2022
- Publisher: LP Information
- Pages: 120
As the global economy mends, the 2021 growth of Customer Service Chatbot will have significant change from previous year. According to our (LP Information) latest study, the global Customer Service Chatbot market size is USD million in 2022 from USD million in 2021, with a change of % between 2021 and 2022. The global Customer Service Chatbot market size will reach USD million in 2028, growing at a CAGR of % over the analysis period 2022-2028.
The United States Customer Service Chatbot market is expected at value of US$ million in 2021 and grow at approximately % CAGR during forecast period 2022-2028. China constitutes a % market for the global Customer Service Chatbot market, reaching US$ million by the year 2028. As for the Europe Customer Service Chatbot landscape, Germany is projected to reach US$ million by 2028 trailing a CAGR of % over the forecast period 2022-2028. In APAC, the growth rates of other notable markets (Japan and South Korea) are projected to be at % and % respectively for the next 6-year period.
Global main Customer Service Chatbot players cover Watson Assistant (IBM), MobileMonkey, Freshdesk, and Oracle, etc. In terms of revenue, the global largest two companies occupy a share nearly % in 2021.
This report presents a comprehensive overview, market shares, and growth opportunities of Customer Service Chatbot market by product type, application, key players and key regions and countries.
Segmentation by type: breakdown data from 2017 to 2022 in Section 2.3; and forecast to 2028 in section 10.7.
Text Chatbot
Voice Chatbot
Segmentation by application: breakdown data from 2017 to 2022, in Section 2.4; and forecast to 2028 in section 10.8.
Corporate Website
Online Store
Other
This report also splits the market by region: Breakdown data in Chapter 4, 5, 6, 7 and 8.
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The report also presents the market competition landscape and a corresponding detailed analysis of the major players in the market. The key players covered in this report: Breakdown data in in Chapter 3.
Watson Assistant (IBM)
MobileMonkey
Freshdesk
Oracle
Genesys
AWS
ItsAlive
Amelia
Xpresso.ai
Reply.ai
Nuance
AgentBot
Botsify
Bold 360
Acquire.io
SnapEngage
WP-Chatbot
DialogFlow
Conversable
Pandorabots
ChattyPeople
ActiveChat
Xenioo
Converse AI
Engati
Pypestream
Kayako
ZoConvert
Nanjing Yunwen Network Technology
Udesk
The United States Customer Service Chatbot market is expected at value of US$ million in 2021 and grow at approximately % CAGR during forecast period 2022-2028. China constitutes a % market for the global Customer Service Chatbot market, reaching US$ million by the year 2028. As for the Europe Customer Service Chatbot landscape, Germany is projected to reach US$ million by 2028 trailing a CAGR of % over the forecast period 2022-2028. In APAC, the growth rates of other notable markets (Japan and South Korea) are projected to be at % and % respectively for the next 6-year period.
Global main Customer Service Chatbot players cover Watson Assistant (IBM), MobileMonkey, Freshdesk, and Oracle, etc. In terms of revenue, the global largest two companies occupy a share nearly % in 2021.
This report presents a comprehensive overview, market shares, and growth opportunities of Customer Service Chatbot market by product type, application, key players and key regions and countries.
Segmentation by type: breakdown data from 2017 to 2022 in Section 2.3; and forecast to 2028 in section 10.7.
Text Chatbot
Voice Chatbot
Segmentation by application: breakdown data from 2017 to 2022, in Section 2.4; and forecast to 2028 in section 10.8.
Corporate Website
Online Store
Other
This report also splits the market by region: Breakdown data in Chapter 4, 5, 6, 7 and 8.
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The report also presents the market competition landscape and a corresponding detailed analysis of the major players in the market. The key players covered in this report: Breakdown data in in Chapter 3.
Watson Assistant (IBM)
MobileMonkey
Freshdesk
Oracle
Genesys
AWS
ItsAlive
Amelia
Xpresso.ai
Reply.ai
Nuance
AgentBot
Botsify
Bold 360
Acquire.io
SnapEngage
WP-Chatbot
DialogFlow
Conversable
Pandorabots
ChattyPeople
ActiveChat
Xenioo
Converse AI
Engati
Pypestream
Kayako
ZoConvert
Nanjing Yunwen Network Technology
Udesk
1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Customer Service Chatbot Market Size 2017-2028
2.1.2 Customer Service Chatbot Market Size CAGR by Region 2017 VS 2022 VS 2028
2.2 Customer Service Chatbot Segment by Type
2.2.1 Text Chatbot
2.2.2 Voice Chatbot
2.3 Customer Service Chatbot Market Size by Type
2.3.1 Customer Service Chatbot Market Size CAGR by Type (2017 VS 2022 VS 2028)
2.3.2 Global Customer Service Chatbot Market Size Market Share by Type (2017-2022)
2.4 Customer Service Chatbot Segment by Application
2.4.1 Corporate Website
2.4.2 Online Store
2.4.3 Other
2.5 Customer Service Chatbot Market Size by Application
2.5.1 Customer Service Chatbot Market Size CAGR by Application (2017 VS 2022 VS 2028)
2.5.2 Global Customer Service Chatbot Market Size Market Share by Application (2017-2022)
3 Customer Service Chatbot Market Size by Player
3.1 Customer Service Chatbot Market Size Market Share by Players
3.1.1 Global Customer Service Chatbot Revenue by Players (2020-2022)
3.1.2 Global Customer Service Chatbot Revenue Market Share by Players (2020-2022)
3.2 Global Customer Service Chatbot Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2020-2022)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 Customer Service Chatbot by Regions
4.1 Customer Service Chatbot Market Size by Regions (2017-2022)
4.2 Americas Customer Service Chatbot Market Size Growth (2017-2022)
4.3 APAC Customer Service Chatbot Market Size Growth (2017-2022)
4.4 Europe Customer Service Chatbot Market Size Growth (2017-2022)
4.5 Middle East & Africa Customer Service Chatbot Market Size Growth (2017-2022)
5 Americas
5.1 Americas Customer Service Chatbot Market Size by Country (2017-2022)
5.2 Americas Customer Service Chatbot Market Size by Type (2017-2022)
5.3 Americas Customer Service Chatbot Market Size by Application (2017-2022)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC Customer Service Chatbot Market Size by Region (2017-2022)
6.2 APAC Customer Service Chatbot Market Size by Type (2017-2022)
6.3 APAC Customer Service Chatbot Market Size by Application (2017-2022)
6.4 China
6.5 Japan
6.6 Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe Customer Service Chatbot by Country (2017-2022)
7.2 Europe Customer Service Chatbot Market Size by Type (2017-2022)
7.3 Europe Customer Service Chatbot Market Size by Application (2017-2022)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa Customer Service Chatbot by Region (2017-2022)
8.2 Middle East & Africa Customer Service Chatbot Market Size by Type (2017-2022)
8.3 Middle East & Africa Customer Service Chatbot Market Size by Application (2017-2022)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global Customer Service Chatbot Market Forecast
10.1 Global Customer Service Chatbot Forecast by Regions (2023-2028)
10.1.1 Global Customer Service Chatbot Forecast by Regions (2023-2028)
10.1.2 Americas Customer Service Chatbot Forecast
10.1.3 APAC Customer Service Chatbot Forecast
10.1.4 Europe Customer Service Chatbot Forecast
10.1.5 Middle East & Africa Customer Service Chatbot Forecast
10.2 Americas Customer Service Chatbot Forecast by Country (2023-2028)
10.2.1 United States Customer Service Chatbot Market Forecast
10.2.2 Canada Customer Service Chatbot Market Forecast
10.2.3 Mexico Customer Service Chatbot Market Forecast
10.2.4 Brazil Customer Service Chatbot Market Forecast
10.3 APAC Customer Service Chatbot Forecast by Region (2023-2028)
10.3.1 China Customer Service Chatbot Market Forecast
10.3.2 Japan Customer Service Chatbot Market Forecast
10.3.3 Korea Customer Service Chatbot Market Forecast
10.3.4 Southeast Asia Customer Service Chatbot Market Forecast
10.3.5 India Customer Service Chatbot Market Forecast
10.3.6 Australia Customer Service Chatbot Market Forecast
10.4 Europe Customer Service Chatbot Forecast by Country (2023-2028)
10.4.1 Germany Customer Service Chatbot Market Forecast
10.4.2 France Customer Service Chatbot Market Forecast
10.4.3 UK Customer Service Chatbot Market Forecast
10.4.4 Italy Customer Service Chatbot Market Forecast
10.4.5 Russia Customer Service Chatbot Market Forecast
10.5 Middle East & Africa Customer Service Chatbot Forecast by Region (2023-2028)
10.5.1 Egypt Customer Service Chatbot Market Forecast
10.5.2 South Africa Customer Service Chatbot Market Forecast
10.5.3 Israel Customer Service Chatbot Market Forecast
10.5.4 Turkey Customer Service Chatbot Market Forecast
10.5.5 GCC Countries Customer Service Chatbot Market Forecast
10.6 Global Customer Service Chatbot Forecast by Type (2023-2028)
10.7 Global Customer Service Chatbot Forecast by Application (2023-2028)
11 Key Players Analysis
11.1 Watson Assistant (IBM)
11.1.1 Watson Assistant (IBM) Company Information
11.1.2 Watson Assistant (IBM) Customer Service Chatbot Product Offered
11.1.3 Watson Assistant (IBM) Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.1.4 Watson Assistant (IBM) Main Business Overview
11.1.5 Watson Assistant (IBM) Latest Developments
11.2 MobileMonkey
11.2.1 MobileMonkey Company Information
11.2.2 MobileMonkey Customer Service Chatbot Product Offered
11.2.3 MobileMonkey Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.2.4 MobileMonkey Main Business Overview
11.2.5 MobileMonkey Latest Developments
11.3 Freshdesk
11.3.1 Freshdesk Company Information
11.3.2 Freshdesk Customer Service Chatbot Product Offered
11.3.3 Freshdesk Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.3.4 Freshdesk Main Business Overview
11.3.5 Freshdesk Latest Developments
11.4 Oracle
11.4.1 Oracle Company Information
11.4.2 Oracle Customer Service Chatbot Product Offered
11.4.3 Oracle Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.4.4 Oracle Main Business Overview
11.4.5 Oracle Latest Developments
11.5 Genesys
11.5.1 Genesys Company Information
11.5.2 Genesys Customer Service Chatbot Product Offered
11.5.3 Genesys Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.5.4 Genesys Main Business Overview
11.5.5 Genesys Latest Developments
11.6 AWS
11.6.1 AWS Company Information
11.6.2 AWS Customer Service Chatbot Product Offered
11.6.3 AWS Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.6.4 AWS Main Business Overview
11.6.5 AWS Latest Developments
11.7 ItsAlive
11.7.1 ItsAlive Company Information
11.7.2 ItsAlive Customer Service Chatbot Product Offered
11.7.3 ItsAlive Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.7.4 ItsAlive Main Business Overview
11.7.5 ItsAlive Latest Developments
11.8 Amelia
11.8.1 Amelia Company Information
11.8.2 Amelia Customer Service Chatbot Product Offered
11.8.3 Amelia Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.8.4 Amelia Main Business Overview
11.8.5 Amelia Latest Developments
11.9 Xpresso.ai
11.9.1 Xpresso.ai Company Information
11.9.2 Xpresso.ai Customer Service Chatbot Product Offered
11.9.3 Xpresso.ai Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.9.4 Xpresso.ai Main Business Overview
11.9.5 Xpresso.ai Latest Developments
11.10 Reply.ai
11.10.1 Reply.ai Company Information
11.10.2 Reply.ai Customer Service Chatbot Product Offered
11.10.3 Reply.ai Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.10.4 Reply.ai Main Business Overview
11.10.5 Reply.ai Latest Developments
11.11 Nuance
11.11.1 Nuance Company Information
11.11.2 Nuance Customer Service Chatbot Product Offered
11.11.3 Nuance Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.11.4 Nuance Main Business Overview
11.11.5 Nuance Latest Developments
11.12 AgentBot
11.12.1 AgentBot Company Information
11.12.2 AgentBot Customer Service Chatbot Product Offered
11.12.3 AgentBot Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.12.4 AgentBot Main Business Overview
11.12.5 AgentBot Latest Developments
11.13 Botsify
11.13.1 Botsify Company Information
11.13.2 Botsify Customer Service Chatbot Product Offered
11.13.3 Botsify Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.13.4 Botsify Main Business Overview
11.13.5 Botsify Latest Developments
11.14 Bold 360
11.14.1 Bold 360 Company Information
11.14.2 Bold 360 Customer Service Chatbot Product Offered
11.14.3 Bold 360 Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.14.4 Bold 360 Main Business Overview
11.14.5 Bold 360 Latest Developments
11.15 Acquire.io
11.15.1 Acquire.io Company Information
11.15.2 Acquire.io Customer Service Chatbot Product Offered
11.15.3 Acquire.io Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.15.4 Acquire.io Main Business Overview
11.15.5 Acquire.io Latest Developments
11.16 SnapEngage
11.16.1 SnapEngage Company Information
11.16.2 SnapEngage Customer Service Chatbot Product Offered
11.16.3 SnapEngage Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.16.4 SnapEngage Main Business Overview
11.16.5 SnapEngage Latest Developments
11.17 WP-Chatbot
11.17.1 WP-Chatbot Company Information
11.17.2 WP-Chatbot Customer Service Chatbot Product Offered
11.17.3 WP-Chatbot Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.17.4 WP-Chatbot Main Business Overview
11.17.5 WP-Chatbot Latest Developments
11.18 DialogFlow
11.18.1 DialogFlow Company Information
11.18.2 DialogFlow Customer Service Chatbot Product Offered
11.18.3 DialogFlow Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.18.4 DialogFlow Main Business Overview
11.18.5 DialogFlow Latest Developments
11.19 Conversable
11.19.1 Conversable Company Information
11.19.2 Conversable Customer Service Chatbot Product Offered
11.19.3 Conversable Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.19.4 Conversable Main Business Overview
11.19.5 Conversable Latest Developments
11.20 Pandorabots
11.20.1 Pandorabots Company Information
11.20.2 Pandorabots Customer Service Chatbot Product Offered
11.20.3 Pandorabots Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.20.4 Pandorabots Main Business Overview
11.20.5 Pandorabots Latest Developments
11.21 ChattyPeople
11.21.1 ChattyPeople Company Information
11.21.2 ChattyPeople Customer Service Chatbot Product Offered
11.21.3 ChattyPeople Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.21.4 ChattyPeople Main Business Overview
11.21.5 ChattyPeople Latest Developments
11.22 ActiveChat
11.22.1 ActiveChat Company Information
11.22.2 ActiveChat Customer Service Chatbot Product Offered
11.22.3 ActiveChat Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.22.4 ActiveChat Main Business Overview
11.22.5 ActiveChat Latest Developments
11.23 Xenioo
11.23.1 Xenioo Company Information
11.23.2 Xenioo Customer Service Chatbot Product Offered
11.23.3 Xenioo Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.23.4 Xenioo Main Business Overview
11.23.5 Xenioo Latest Developments
11.24 Converse AI
11.24.1 Converse AI Company Information
11.24.2 Converse AI Customer Service Chatbot Product Offered
11.24.3 Converse AI Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.24.4 Converse AI Main Business Overview
11.24.5 Converse AI Latest Developments
11.25 Engati
11.25.1 Engati Company Information
11.25.2 Engati Customer Service Chatbot Product Offered
11.25.3 Engati Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.25.4 Engati Main Business Overview
11.25.5 Engati Latest Developments
11.26 Pypestream
11.26.1 Pypestream Company Information
11.26.2 Pypestream Customer Service Chatbot Product Offered
11.26.3 Pypestream Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.26.4 Pypestream Main Business Overview
11.26.5 Pypestream Latest Developments
11.27 Kayako
11.27.1 Kayako Company Information
11.27.2 Kayako Customer Service Chatbot Product Offered
11.27.3 Kayako Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.27.4 Kayako Main Business Overview
11.27.5 Kayako Latest Developments
11.28 ZoConvert
11.28.1 ZoConvert Company Information
11.28.2 ZoConvert Customer Service Chatbot Product Offered
11.28.3 ZoConvert Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.28.4 ZoConvert Main Business Overview
11.28.5 ZoConvert Latest Developments
11.29 Nanjing Yunwen Network Technology
11.29.1 Nanjing Yunwen Network Technology Company Information
11.29.2 Nanjing Yunwen Network Technology Customer Service Chatbot Product Offered
11.29.3 Nanjing Yunwen Network Technology Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.29.4 Nanjing Yunwen Network Technology Main Business Overview
11.29.5 Nanjing Yunwen Network Technology Latest Developments
11.30 Udesk
11.30.1 Udesk Company Information
11.30.2 Udesk Customer Service Chatbot Product Offered
11.30.3 Udesk Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.30.4 Udesk Main Business Overview
11.30.5 Udesk Latest Developments
12 Research Findings and Conclusion
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Customer Service Chatbot Market Size 2017-2028
2.1.2 Customer Service Chatbot Market Size CAGR by Region 2017 VS 2022 VS 2028
2.2 Customer Service Chatbot Segment by Type
2.2.1 Text Chatbot
2.2.2 Voice Chatbot
2.3 Customer Service Chatbot Market Size by Type
2.3.1 Customer Service Chatbot Market Size CAGR by Type (2017 VS 2022 VS 2028)
2.3.2 Global Customer Service Chatbot Market Size Market Share by Type (2017-2022)
2.4 Customer Service Chatbot Segment by Application
2.4.1 Corporate Website
2.4.2 Online Store
2.4.3 Other
2.5 Customer Service Chatbot Market Size by Application
2.5.1 Customer Service Chatbot Market Size CAGR by Application (2017 VS 2022 VS 2028)
2.5.2 Global Customer Service Chatbot Market Size Market Share by Application (2017-2022)
3 Customer Service Chatbot Market Size by Player
3.1 Customer Service Chatbot Market Size Market Share by Players
3.1.1 Global Customer Service Chatbot Revenue by Players (2020-2022)
3.1.2 Global Customer Service Chatbot Revenue Market Share by Players (2020-2022)
3.2 Global Customer Service Chatbot Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2020-2022)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 Customer Service Chatbot by Regions
4.1 Customer Service Chatbot Market Size by Regions (2017-2022)
4.2 Americas Customer Service Chatbot Market Size Growth (2017-2022)
4.3 APAC Customer Service Chatbot Market Size Growth (2017-2022)
4.4 Europe Customer Service Chatbot Market Size Growth (2017-2022)
4.5 Middle East & Africa Customer Service Chatbot Market Size Growth (2017-2022)
5 Americas
5.1 Americas Customer Service Chatbot Market Size by Country (2017-2022)
5.2 Americas Customer Service Chatbot Market Size by Type (2017-2022)
5.3 Americas Customer Service Chatbot Market Size by Application (2017-2022)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC Customer Service Chatbot Market Size by Region (2017-2022)
6.2 APAC Customer Service Chatbot Market Size by Type (2017-2022)
6.3 APAC Customer Service Chatbot Market Size by Application (2017-2022)
6.4 China
6.5 Japan
6.6 Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe Customer Service Chatbot by Country (2017-2022)
7.2 Europe Customer Service Chatbot Market Size by Type (2017-2022)
7.3 Europe Customer Service Chatbot Market Size by Application (2017-2022)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa Customer Service Chatbot by Region (2017-2022)
8.2 Middle East & Africa Customer Service Chatbot Market Size by Type (2017-2022)
8.3 Middle East & Africa Customer Service Chatbot Market Size by Application (2017-2022)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global Customer Service Chatbot Market Forecast
10.1 Global Customer Service Chatbot Forecast by Regions (2023-2028)
10.1.1 Global Customer Service Chatbot Forecast by Regions (2023-2028)
10.1.2 Americas Customer Service Chatbot Forecast
10.1.3 APAC Customer Service Chatbot Forecast
10.1.4 Europe Customer Service Chatbot Forecast
10.1.5 Middle East & Africa Customer Service Chatbot Forecast
10.2 Americas Customer Service Chatbot Forecast by Country (2023-2028)
10.2.1 United States Customer Service Chatbot Market Forecast
10.2.2 Canada Customer Service Chatbot Market Forecast
10.2.3 Mexico Customer Service Chatbot Market Forecast
10.2.4 Brazil Customer Service Chatbot Market Forecast
10.3 APAC Customer Service Chatbot Forecast by Region (2023-2028)
10.3.1 China Customer Service Chatbot Market Forecast
10.3.2 Japan Customer Service Chatbot Market Forecast
10.3.3 Korea Customer Service Chatbot Market Forecast
10.3.4 Southeast Asia Customer Service Chatbot Market Forecast
10.3.5 India Customer Service Chatbot Market Forecast
10.3.6 Australia Customer Service Chatbot Market Forecast
10.4 Europe Customer Service Chatbot Forecast by Country (2023-2028)
10.4.1 Germany Customer Service Chatbot Market Forecast
10.4.2 France Customer Service Chatbot Market Forecast
10.4.3 UK Customer Service Chatbot Market Forecast
10.4.4 Italy Customer Service Chatbot Market Forecast
10.4.5 Russia Customer Service Chatbot Market Forecast
10.5 Middle East & Africa Customer Service Chatbot Forecast by Region (2023-2028)
10.5.1 Egypt Customer Service Chatbot Market Forecast
10.5.2 South Africa Customer Service Chatbot Market Forecast
10.5.3 Israel Customer Service Chatbot Market Forecast
10.5.4 Turkey Customer Service Chatbot Market Forecast
10.5.5 GCC Countries Customer Service Chatbot Market Forecast
10.6 Global Customer Service Chatbot Forecast by Type (2023-2028)
10.7 Global Customer Service Chatbot Forecast by Application (2023-2028)
11 Key Players Analysis
11.1 Watson Assistant (IBM)
11.1.1 Watson Assistant (IBM) Company Information
11.1.2 Watson Assistant (IBM) Customer Service Chatbot Product Offered
11.1.3 Watson Assistant (IBM) Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.1.4 Watson Assistant (IBM) Main Business Overview
11.1.5 Watson Assistant (IBM) Latest Developments
11.2 MobileMonkey
11.2.1 MobileMonkey Company Information
11.2.2 MobileMonkey Customer Service Chatbot Product Offered
11.2.3 MobileMonkey Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.2.4 MobileMonkey Main Business Overview
11.2.5 MobileMonkey Latest Developments
11.3 Freshdesk
11.3.1 Freshdesk Company Information
11.3.2 Freshdesk Customer Service Chatbot Product Offered
11.3.3 Freshdesk Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.3.4 Freshdesk Main Business Overview
11.3.5 Freshdesk Latest Developments
11.4 Oracle
11.4.1 Oracle Company Information
11.4.2 Oracle Customer Service Chatbot Product Offered
11.4.3 Oracle Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.4.4 Oracle Main Business Overview
11.4.5 Oracle Latest Developments
11.5 Genesys
11.5.1 Genesys Company Information
11.5.2 Genesys Customer Service Chatbot Product Offered
11.5.3 Genesys Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.5.4 Genesys Main Business Overview
11.5.5 Genesys Latest Developments
11.6 AWS
11.6.1 AWS Company Information
11.6.2 AWS Customer Service Chatbot Product Offered
11.6.3 AWS Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.6.4 AWS Main Business Overview
11.6.5 AWS Latest Developments
11.7 ItsAlive
11.7.1 ItsAlive Company Information
11.7.2 ItsAlive Customer Service Chatbot Product Offered
11.7.3 ItsAlive Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.7.4 ItsAlive Main Business Overview
11.7.5 ItsAlive Latest Developments
11.8 Amelia
11.8.1 Amelia Company Information
11.8.2 Amelia Customer Service Chatbot Product Offered
11.8.3 Amelia Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.8.4 Amelia Main Business Overview
11.8.5 Amelia Latest Developments
11.9 Xpresso.ai
11.9.1 Xpresso.ai Company Information
11.9.2 Xpresso.ai Customer Service Chatbot Product Offered
11.9.3 Xpresso.ai Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.9.4 Xpresso.ai Main Business Overview
11.9.5 Xpresso.ai Latest Developments
11.10 Reply.ai
11.10.1 Reply.ai Company Information
11.10.2 Reply.ai Customer Service Chatbot Product Offered
11.10.3 Reply.ai Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.10.4 Reply.ai Main Business Overview
11.10.5 Reply.ai Latest Developments
11.11 Nuance
11.11.1 Nuance Company Information
11.11.2 Nuance Customer Service Chatbot Product Offered
11.11.3 Nuance Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.11.4 Nuance Main Business Overview
11.11.5 Nuance Latest Developments
11.12 AgentBot
11.12.1 AgentBot Company Information
11.12.2 AgentBot Customer Service Chatbot Product Offered
11.12.3 AgentBot Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.12.4 AgentBot Main Business Overview
11.12.5 AgentBot Latest Developments
11.13 Botsify
11.13.1 Botsify Company Information
11.13.2 Botsify Customer Service Chatbot Product Offered
11.13.3 Botsify Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.13.4 Botsify Main Business Overview
11.13.5 Botsify Latest Developments
11.14 Bold 360
11.14.1 Bold 360 Company Information
11.14.2 Bold 360 Customer Service Chatbot Product Offered
11.14.3 Bold 360 Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.14.4 Bold 360 Main Business Overview
11.14.5 Bold 360 Latest Developments
11.15 Acquire.io
11.15.1 Acquire.io Company Information
11.15.2 Acquire.io Customer Service Chatbot Product Offered
11.15.3 Acquire.io Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.15.4 Acquire.io Main Business Overview
11.15.5 Acquire.io Latest Developments
11.16 SnapEngage
11.16.1 SnapEngage Company Information
11.16.2 SnapEngage Customer Service Chatbot Product Offered
11.16.3 SnapEngage Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.16.4 SnapEngage Main Business Overview
11.16.5 SnapEngage Latest Developments
11.17 WP-Chatbot
11.17.1 WP-Chatbot Company Information
11.17.2 WP-Chatbot Customer Service Chatbot Product Offered
11.17.3 WP-Chatbot Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.17.4 WP-Chatbot Main Business Overview
11.17.5 WP-Chatbot Latest Developments
11.18 DialogFlow
11.18.1 DialogFlow Company Information
11.18.2 DialogFlow Customer Service Chatbot Product Offered
11.18.3 DialogFlow Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.18.4 DialogFlow Main Business Overview
11.18.5 DialogFlow Latest Developments
11.19 Conversable
11.19.1 Conversable Company Information
11.19.2 Conversable Customer Service Chatbot Product Offered
11.19.3 Conversable Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.19.4 Conversable Main Business Overview
11.19.5 Conversable Latest Developments
11.20 Pandorabots
11.20.1 Pandorabots Company Information
11.20.2 Pandorabots Customer Service Chatbot Product Offered
11.20.3 Pandorabots Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.20.4 Pandorabots Main Business Overview
11.20.5 Pandorabots Latest Developments
11.21 ChattyPeople
11.21.1 ChattyPeople Company Information
11.21.2 ChattyPeople Customer Service Chatbot Product Offered
11.21.3 ChattyPeople Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.21.4 ChattyPeople Main Business Overview
11.21.5 ChattyPeople Latest Developments
11.22 ActiveChat
11.22.1 ActiveChat Company Information
11.22.2 ActiveChat Customer Service Chatbot Product Offered
11.22.3 ActiveChat Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.22.4 ActiveChat Main Business Overview
11.22.5 ActiveChat Latest Developments
11.23 Xenioo
11.23.1 Xenioo Company Information
11.23.2 Xenioo Customer Service Chatbot Product Offered
11.23.3 Xenioo Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.23.4 Xenioo Main Business Overview
11.23.5 Xenioo Latest Developments
11.24 Converse AI
11.24.1 Converse AI Company Information
11.24.2 Converse AI Customer Service Chatbot Product Offered
11.24.3 Converse AI Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.24.4 Converse AI Main Business Overview
11.24.5 Converse AI Latest Developments
11.25 Engati
11.25.1 Engati Company Information
11.25.2 Engati Customer Service Chatbot Product Offered
11.25.3 Engati Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.25.4 Engati Main Business Overview
11.25.5 Engati Latest Developments
11.26 Pypestream
11.26.1 Pypestream Company Information
11.26.2 Pypestream Customer Service Chatbot Product Offered
11.26.3 Pypestream Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.26.4 Pypestream Main Business Overview
11.26.5 Pypestream Latest Developments
11.27 Kayako
11.27.1 Kayako Company Information
11.27.2 Kayako Customer Service Chatbot Product Offered
11.27.3 Kayako Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.27.4 Kayako Main Business Overview
11.27.5 Kayako Latest Developments
11.28 ZoConvert
11.28.1 ZoConvert Company Information
11.28.2 ZoConvert Customer Service Chatbot Product Offered
11.28.3 ZoConvert Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.28.4 ZoConvert Main Business Overview
11.28.5 ZoConvert Latest Developments
11.29 Nanjing Yunwen Network Technology
11.29.1 Nanjing Yunwen Network Technology Company Information
11.29.2 Nanjing Yunwen Network Technology Customer Service Chatbot Product Offered
11.29.3 Nanjing Yunwen Network Technology Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.29.4 Nanjing Yunwen Network Technology Main Business Overview
11.29.5 Nanjing Yunwen Network Technology Latest Developments
11.30 Udesk
11.30.1 Udesk Company Information
11.30.2 Udesk Customer Service Chatbot Product Offered
11.30.3 Udesk Customer Service Chatbot Revenue, Gross Margin and Market Share (2020-2022)
11.30.4 Udesk Main Business Overview
11.30.5 Udesk Latest Developments
12 Research Findings and Conclusion
no record found