Christmas & New Year Discount Image

Global Corporate Call Center Outsourcing Services Market Growth (Status and Outlook) 2022-2028

As the global economy mends, the 2021 growth of Corporate Call Center Outsourcing Services will have significant change from previous year. According to our (Intelligence market report) latest study, the global Corporate Call Center Outsourcing Services market size is USD million in 2022 from USD million in 2021, with a change of % between 2021 and 2022. The global Corporate Call Center Outsourcing Services market size will reach USD million in 2028, growing at a CAGR of % over the analysis period.
The United States Corporate Call Center Outsourcing Services market is expected at value of US$ million in 2021 and grow at approximately % CAGR during review period. China constitutes a % market for the global Corporate Call Center Outsourcing Services market, reaching US$ million by the year 2028. As for the Europe Corporate Call Center Outsourcing Services landscape, Germany is projected to reach US$ million by 2028 trailing a CAGR of % over the forecast period. In APAC, the growth rates of other notable markets (Japan and South Korea) are projected to be at % and % respectively for the next 6-year period.
Global main Corporate Call Center Outsourcing Services players cover Dialpad, TTEC, DATAMARK, and Teledirect, etc. In terms of revenue, the global largest two companies occupy a share nearly % in 2021.
This report presents a comprehensive overview, market shares, and growth opportunities of Corporate Call Center Outsourcing Services market by product type, application, key players and key regions and countries.
Segmentation by type: breakdown data from 2017 to 2022 in Section 2.3; and forecast to 2028 in section 10.7.
Partial Outsourcing
Complete Outsourcing
Segmentation by application: breakdown data from 2017 to 2022, in Section 2.4; and forecast to 2028 in section 10.8.
Large Enterprises
SMEs
This report also splits the market by region: Breakdown data in Chapter 4, 5, 6, 7 and 8.
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The report also presents the market competition landscape and a corresponding detailed analysis of the major players in the market. The key players covered in this report: Breakdown data in in Chapter 3.
Dialpad
TTEC
DATAMARK
Teledirect
Expivia
Helpware
XACT
American Call Center
LinkSolution
WOW24-7
Simply Contact
SupportYourApp
TELUS International
Mindy Support
Flatworld Solutions
Go4Customer
Invensis Technologies
Magellan Solutions Outsourcing
2nd Office
Acquire BPO
Alorica
Arvato
1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Corporate Call Center Outsourcing Services Market Size 2017-2028
2.1.2 Corporate Call Center Outsourcing Services Market Size CAGR by Region 2017 VS 2022 VS 2028
2.2 Corporate Call Center Outsourcing Services Segment by Type
2.2.1 Partial Outsourcing
2.2.2 Complete Outsourcing
2.3 Corporate Call Center Outsourcing Services Market Size by Type
2.3.1 Corporate Call Center Outsourcing Services Market Size CAGR by Type (2017 VS 2022 VS 2028)
2.3.2 Global Corporate Call Center Outsourcing Services Market Size Market Share by Type (2017-2022)
2.4 Corporate Call Center Outsourcing Services Segment by Application
2.4.1 Large Enterprises
2.4.2 SMEs
2.5 Corporate Call Center Outsourcing Services Market Size by Application
2.5.1 Corporate Call Center Outsourcing Services Market Size CAGR by Application (2017 VS 2022 VS 2028)
2.5.2 Global Corporate Call Center Outsourcing Services Market Size Market Share by Application (2017-2022)
3 Corporate Call Center Outsourcing Services Market Size by Player
3.1 Corporate Call Center Outsourcing Services Market Size Market Share by Players
3.1.1 Global Corporate Call Center Outsourcing Services Revenue by Players (2020-2022)
3.1.2 Global Corporate Call Center Outsourcing Services Revenue Market Share by Players (2020-2022)
3.2 Global Corporate Call Center Outsourcing Services Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2020-2022)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 Corporate Call Center Outsourcing Services by Regions
4.1 Corporate Call Center Outsourcing Services Market Size by Regions (2017-2022)
4.2 Americas Corporate Call Center Outsourcing Services Market Size Growth (2017-2022)
4.3 APAC Corporate Call Center Outsourcing Services Market Size Growth (2017-2022)
4.4 Europe Corporate Call Center Outsourcing Services Market Size Growth (2017-2022)
4.5 Middle East & Africa Corporate Call Center Outsourcing Services Market Size Growth (2017-2022)
5 Americas
5.1 Americas Corporate Call Center Outsourcing Services Market Size by Country (2017-2022)
5.2 Americas Corporate Call Center Outsourcing Services Market Size by Type (2017-2022)
5.3 Americas Corporate Call Center Outsourcing Services Market Size by Application (2017-2022)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC Corporate Call Center Outsourcing Services Market Size by Region (2017-2022)
6.2 APAC Corporate Call Center Outsourcing Services Market Size by Type (2017-2022)
6.3 APAC Corporate Call Center Outsourcing Services Market Size by Application (2017-2022)
6.4 China
6.5 Japan
6.6 Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe Corporate Call Center Outsourcing Services by Country (2017-2022)
7.2 Europe Corporate Call Center Outsourcing Services Market Size by Type (2017-2022)
7.3 Europe Corporate Call Center Outsourcing Services Market Size by Application (2017-2022)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa Corporate Call Center Outsourcing Services by Region (2017-2022)
8.2 Middle East & Africa Corporate Call Center Outsourcing Services Market Size by Type (2017-2022)
8.3 Middle East & Africa Corporate Call Center Outsourcing Services Market Size by Application (2017-2022)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global Corporate Call Center Outsourcing Services Market Forecast
10.1 Global Corporate Call Center Outsourcing Services Forecast by Regions (2023-2028)
10.1.1 Global Corporate Call Center Outsourcing Services Forecast by Regions (2023-2028)
10.1.2 Americas Corporate Call Center Outsourcing Services Forecast
10.1.3 APAC Corporate Call Center Outsourcing Services Forecast
10.1.4 Europe Corporate Call Center Outsourcing Services Forecast
10.1.5 Middle East & Africa Corporate Call Center Outsourcing Services Forecast
10.2 Americas Corporate Call Center Outsourcing Services Forecast by Country (2023-2028)
10.2.1 United States Corporate Call Center Outsourcing Services Market Forecast
10.2.2 Canada Corporate Call Center Outsourcing Services Market Forecast
10.2.3 Mexico Corporate Call Center Outsourcing Services Market Forecast
10.2.4 Brazil Corporate Call Center Outsourcing Services Market Forecast
10.3 APAC Corporate Call Center Outsourcing Services Forecast by Region (2023-2028)
10.3.1 China Corporate Call Center Outsourcing Services Market Forecast
10.3.2 Japan Corporate Call Center Outsourcing Services Market Forecast
10.3.3 Korea Corporate Call Center Outsourcing Services Market Forecast
10.3.4 Southeast Asia Corporate Call Center Outsourcing Services Market Forecast
10.3.5 India Corporate Call Center Outsourcing Services Market Forecast
10.3.6 Australia Corporate Call Center Outsourcing Services Market Forecast
10.4 Europe Corporate Call Center Outsourcing Services Forecast by Country (2023-2028)
10.4.1 Germany Corporate Call Center Outsourcing Services Market Forecast
10.4.2 France Corporate Call Center Outsourcing Services Market Forecast
10.4.3 UK Corporate Call Center Outsourcing Services Market Forecast
10.4.4 Italy Corporate Call Center Outsourcing Services Market Forecast
10.4.5 Russia Corporate Call Center Outsourcing Services Market Forecast
10.5 Middle East & Africa Corporate Call Center Outsourcing Services Forecast by Region (2023-2028)
10.5.1 Egypt Corporate Call Center Outsourcing Services Market Forecast
10.5.2 South Africa Corporate Call Center Outsourcing Services Market Forecast
10.5.3 Israel Corporate Call Center Outsourcing Services Market Forecast
10.5.4 Turkey Corporate Call Center Outsourcing Services Market Forecast
10.5.5 GCC Countries Corporate Call Center Outsourcing Services Market Forecast
10.6 Global Corporate Call Center Outsourcing Services Forecast by Type (2023-2028)
10.7 Global Corporate Call Center Outsourcing Services Forecast by Application (2023-2028)

11 Key Players Analysis
11.1 Dialpad
11.1.1 Dialpad Company Information
11.1.2 Dialpad Corporate Call Center Outsourcing Services Product Offered
11.1.3 Dialpad Corporate Call Center Outsourcing Services Revenue, Gross Margin and Market Share (2020-2022)
11.1.4 Dialpad Main Business Overview
11.1.5 Dialpad Latest Developments
11.2 TTEC
11.2.1 TTEC Company Information
11.2.2 TTEC Corporate Call Center Outsourcing Services Product Offered
11.2.3 TTEC Corporate Call Center Outsourcing Services Revenue, Gross Margin and Market Share (2020-2022)
11.2.4 TTEC Main Business Overview
11.2.5 TTEC Latest Developments
11.3 DATAMARK
11.3.1 DATAMARK Company Information
11.3.2 DATAMARK Corporate Call Center Outsourcing Services Product Offered
11.3.3 DATAMARK Corporate Call Center Outsourcing Services Revenue, Gross Margin and Market Share (2020-2022)
11.3.4 DATAMARK Main Business Overview
11.3.5 DATAMARK Latest Developments
11.4 Teledirect
11.4.1 Teledirect Company Information
11.4.2 Teledirect Corporate Call Center Outsourcing Services Product Offered
11.4.3 Teledirect Corporate Call Center Outsourcing Services Revenue, Gross Margin and Market Share (2020-2022)
11.4.4 Teledirect Main Business Overview
11.4.5 Teledirect Latest Developments
11.5 Expivia
11.5.1 Expivia Company Information
11.5.2 Expivia Corporate Call Center Outsourcing Services Product Offered
11.5.3 Expivia Corporate Call Center Outsourcing Services Revenue, Gross Margin and Market Share (2020-2022)
11.5.4 Expivia Main Business Overview
11.5.5 Expivia Latest Developments
11.6 Helpware
11.6.1 Helpware Company Information
11.6.2 Helpware Corporate Call Center Outsourcing Services Product Offered
11.6.3 Helpware Corporate Call Center Outsourcing Services Revenue, Gross Margin and Market Share (2020-2022)
11.6.4 Helpware Main Business Overview
11.6.5 Helpware Latest Developments
11.7 XACT
11.7.1 XACT Company Information
11.7.2 XACT Corporate Call Center Outsourcing Services Product Offered
11.7.3 XACT Corporate Call Center Outsourcing Services Revenue, Gross Margin and Market Share (2020-2022)
11.7.4 XACT Main Business Overview
11.7.5 XACT Latest Developments
11.8 American Call Center
11.8.1 American Call Center Company Information
11.8.2 American Call Center Corporate Call Center Outsourcing Services Product Offered
11.8.3 American Call Center Corporate Call Center Outsourcing Services Revenue, Gross Margin and Market Share (2020-2022)
11.8.4 American Call Center Main Business Overview
11.8.5 American Call Center Latest Developments
11.9 LinkSolution
11.9.1 LinkSolution Company Information
11.9.2 LinkSolution Corporate Call Center Outsourcing Services Product Offered
11.9.3 LinkSolution Corporate Call Center Outsourcing Services Revenue, Gross Margin and Market Share (2020-2022)
11.9.4 LinkSolution Main Business Overview
11.9.5 LinkSolution Latest Developments
11.10 WOW24-7
11.10.1 WOW24-7 Company Information
11.10.2 WOW24-7 Corporate Call Center Outsourcing Services Product Offered
11.10.3 WOW24-7 Corporate Call Center Outsourcing Services Revenue, Gross Margin and Market Share (2020-2022)
11.10.4 WOW24-7 Main Business Overview
11.10.5 WOW24-7 Latest Developments
11.11 Simply Contact
11.11.1 Simply Contact Company Information
11.11.2 Simply Contact Corporate Call Center Outsourcing Services Product Offered
11.11.3 Simply Contact Corporate Call Center Outsourcing Services Revenue, Gross Margin and Market Share (2020-2022)
11.11.4 Simply Contact Main Business Overview
11.11.5 Simply Contact Latest Developments
11.12 SupportYourApp
11.12.1 SupportYourApp Company Information
11.12.2 SupportYourApp Corporate Call Center Outsourcing Services Product Offered
11.12.3 SupportYourApp Corporate Call Center Outsourcing Services Revenue, Gross Margin and Market Share (2020-2022)
11.12.4 SupportYourApp Main Business Overview
11.12.5 SupportYourApp Latest Developments
11.13 TELUS International
11.13.1 TELUS International Company Information
11.13.2 TELUS International Corporate Call Center Outsourcing Services Product Offered
11.13.3 TELUS International Corporate Call Center Outsourcing Services Revenue, Gross Margin and Market Share (2020-2022)
11.13.4 TELUS International Main Business Overview
11.13.5 TELUS International Latest Developments
11.14 Mindy Support
11.14.1 Mindy Support Company Information
11.14.2 Mindy Support Corporate Call Center Outsourcing Services Product Offered
11.14.3 Mindy Support Corporate Call Center Outsourcing Services Revenue, Gross Margin and Market Share (2020-2022)
11.14.4 Mindy Support Main Business Overview
11.14.5 Mindy Support Latest Developments
11.15 Flatworld Solutions
11.15.1 Flatworld Solutions Company Information
11.15.2 Flatworld Solutions Corporate Call Center Outsourcing Services Product Offered
11.15.3 Flatworld Solutions Corporate Call Center Outsourcing Services Revenue, Gross Margin and Market Share (2020-2022)
11.15.4 Flatworld Solutions Main Business Overview
11.15.5 Flatworld Solutions Latest Developments
11.16 Go4Customer
11.16.1 Go4Customer Company Information
11.16.2 Go4Customer Corporate Call Center Outsourcing Services Product Offered
11.16.3 Go4Customer Corporate Call Center Outsourcing Services Revenue, Gross Margin and Market Share (2020-2022)
11.16.4 Go4Customer Main Business Overview
11.16.5 Go4Customer Latest Developments
11.17 Invensis Technologies
11.17.1 Invensis Technologies Company Information
11.17.2 Invensis Technologies Corporate Call Center Outsourcing Services Product Offered
11.17.3 Invensis Technologies Corporate Call Center Outsourcing Services Revenue, Gross Margin and Market Share (2020-2022)
11.17.4 Invensis Technologies Main Business Overview
11.17.5 Invensis Technologies Latest Developments
11.18 Magellan Solutions Outsourcing
11.18.1 Magellan Solutions Outsourcing Company Information
11.18.2 Magellan Solutions Outsourcing Corporate Call Center Outsourcing Services Product Offered
11.18.3 Magellan Solutions Outsourcing Corporate Call Center Outsourcing Services Revenue, Gross Margin and Market Share (2020-2022)
11.18.4 Magellan Solutions Outsourcing Main Business Overview
11.18.5 Magellan Solutions Outsourcing Latest Developments
11.19 2nd Office
11.19.1 2nd Office Company Information
11.19.2 2nd Office Corporate Call Center Outsourcing Services Product Offered
11.19.3 2nd Office Corporate Call Center Outsourcing Services Revenue, Gross Margin and Market Share (2020-2022)
11.19.4 2nd Office Main Business Overview
11.19.5 2nd Office Latest Developments
11.20 Acquire BPO
11.20.1 Acquire BPO Company Information
11.20.2 Acquire BPO Corporate Call Center Outsourcing Services Product Offered
11.20.3 Acquire BPO Corporate Call Center Outsourcing Services Revenue, Gross Margin and Market Share (2020-2022)
11.20.4 Acquire BPO Main Business Overview
11.20.5 Acquire BPO Latest Developments
11.21 Alorica
11.21.1 Alorica Company Information
11.21.2 Alorica Corporate Call Center Outsourcing Services Product Offered
11.21.3 Alorica Corporate Call Center Outsourcing Services Revenue, Gross Margin and Market Share (2020-2022)
11.21.4 Alorica Main Business Overview
11.21.5 Alorica Latest Developments
11.22 Arvato
11.22.1 Arvato Company Information
11.22.2 Arvato Corporate Call Center Outsourcing Services Product Offered
11.22.3 Arvato Corporate Call Center Outsourcing Services Revenue, Gross Margin and Market Share (2020-2022)
11.22.4 Arvato Main Business Overview
11.22.5 Arvato Latest Developments
12 Research Findings and Conclusion

no record found